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Help Center
Мушкилоти шабакаи дастгоҳ
Мушкилоти истифодаи барнома
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Three-Way Voice Common Issues
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Ҳолат ва идоракунии дастгоҳ
Why did I fail to control the device via smart speaker after I modified its name?Does smart speaker support the voice control of Tap-To-Run?Why does the App always show that the device is offline, and how does it automatically recover in a second or two, but the thirdpart shows that the device is still offline?Why doesn't a smart speaker respond when I use it to control devices or scenes?The device can be turned on by third-party voice control, but it will be automatically turned off in a few minutes?After device has been upgraded, it cannot be used by third parties (Alexa, Google Assistant)?There is a high latency when using third-party smart speaker control devices, but not with your App?Why is the device displayed incorrectly in voice assistant apps?App can control the device, but it failed to use the Third-party voice control?
Муошират ва фармонҳо
Мутобиқсозии Чанд Дастгоҳ ва Функсия
Ҳамоҳангсозӣ ва Намоиши Додаҳо
Apple Siri/HomeKit
Yandex Alice
Alexa and Echo
Baidu Xiaodu/Tmall Genie and Other Smart Speakers
Android Auto / CarPlay
Google Home/Assistant
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Саволҳои зуд-зуд додашаванда
Дастури корбар
Help CenterThird-party Control IssuesThree-Way Voice Common IssuesҲолат ва идоракунии дастгоҳ

Why doesn't a smart speaker respond when I use it to control devices or scenes?

Troubleshoot smart speaker recognition issues for device and scene control

Why doesn't a smart speaker respond when I use it to control devices or scenes?

Dear user. The smart speaker may fail to accurately identify or understand your command. You can change the device or scene name to a simple one such as bedroom light or living room light and use the new name to control the device or scene. If the problem persists, We suggest that you give us feedback through the App feedback path.

Мундариҷа

Why doesn't a smart speaker respond when I use it to control devices or scenes?