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Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Three-Way Voice Common Issues
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Why did I fail to control the device via smart speaker after I modified its name?Does smart speaker support the voice control of Tap-To-Run?Why does the App always show that the device is offline, and how does it automatically recover in a second or two, but the thirdpart shows that the device is still offline?Why doesn't a smart speaker respond when I use it to control devices or scenes?The device can be turned on by third-party voice control, but it will be automatically turned off in a few minutes?After device has been upgraded, it cannot be used by third parties (Alexa, Google Assistant)?There is a high latency when using third-party smart speaker control devices, but not with your App?Why is the device displayed incorrectly in voice assistant apps?App can control the device, but it failed to use the Third-party voice control?
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Apple Siri/HomeKit
Yandex Alice
Alexa and Echo
Baidu Xiaodu/Tmall Genie and Other Smart Speakers
Android Auto / CarPlay
Google Home/Assistant
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Help CenterThird-party Control IssuesThree-Way Voice Common IssuesҲолат ва идоракунии дастгоҳ

There is a high latency when using third-party smart speaker control devices, but not with your App?

Understand why third-party voice control may have slower response times

There is a high latency when using third-party smart speaker control devices, but not with your App?

If you use a smart speaker to control the device, the control command needs to be transmitted back and forth between the two cloud servers, and then reach your router/phone, so there may be a delay. If you use our App to control the device, the control command only needs to go through our cloud server, and it can be sent directly, so there is no delay.

Мундариҷа

There is a high latency when using third-party smart speaker control devices, but not with your App?