Help CenterApp Use IssuesAccount Registration, Login and CancellationAccount Abnormality Troubleshooting
After using WeChat / QQ and other third-party software to log in to the App, the device list is blank?
Explanation for why the device list is blank after logging in with WeChat, QQ or other third-party software.
Dear user. When logging in to the App through third-party software such as WeChat / QQ actually registers a new App account, so it cannot be tied to the account you have previously registered with your mobile phone number / email. Similarly, after logging in with third-party software Apps such as WeChat / QQ, you cannot inherit the device of the account you registered with your mobile phone number / email.
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