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Device Network Provisioning Guide
General Q&A on Device Network Provisioning
Why doesn't the "Device Network" module appear on some devices?How to Disconnect/Delete a Device for ReconnectionCan smart devices be controlled only through the LAN without using cloud services?Does the phone have to be controlled under the same network (Wi-Fi) as the device?Can the App supports add two devices which in two different networks?Can I control my smart devices through mini-programs?Can I use the App to manage a smart device that I bought from another platform?Can I use the device without the Internet?Can the same device connect to multiple networks?Supported Devices and How to Add ThemDoes the App support IPv6?Why should I still need to re-enter the Wi-Fi password when I connect a new product?What to do if the App can't retrieve the Wi-Fi name during network configuration?Why should I manually enter the Wi-Fi name when adding a device?I want to configure a smart device in my office, but the company's intranet needs a username and password, what should I do?Can I add devices normally without opening the App location permission?How do I use the "Auto Scan"?Can I use Auto Scan to add a device if its indicator flashes slowly?What are the options for net pairing?What devices can the "auto-search" function support?Will the connection succeed after I accidentally exit the App or switch to another App during network configuration?
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Help CenterDevice Networking IssuesDevice Network Provisioning GuideGeneral Q&A on Device Network Provisioning

Will the connection succeed after I accidentally exit the App or switch to another App during network configuration?

Learn how switching or exiting the app during different stages of device pairing affects network configuration success.

Network Configuration Stages

Dear user. It depends on the stage of network distribution you are in. When the device is pairing, it needs to go through the three stages of "Scan devices——Register on Cloud——Initialize the device". If you are in the "Scan devices" stage, when you accidentally exit the App or switch to another App, it may affect the App to find your device. Therefore, accidentally exiting the App or switching to another App at this stage may cause network configuration failure. In the other two stages, if you accidentally exit the App or switch to another App, it will not affect the normal network configuration of the device.

If you use the "Auto Scan" method to pair devices, there will be a high probability that the network configuration will fail, if you accidentally exit the App or switch to another App.

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Network Configuration Stages