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Device Network Provisioning Guide
General Q&A on Device Network Provisioning
Why doesn't the "Device Network" module appear on some devices?How to Disconnect/Delete a Device for ReconnectionCan smart devices be controlled only through the LAN without using cloud services?Does the phone have to be controlled under the same network (Wi-Fi) as the device?Can the App supports add two devices which in two different networks?Can I control my smart devices through mini-programs?Can I use the App to manage a smart device that I bought from another platform?Can I use the device without the Internet?Can the same device connect to multiple networks?Supported Devices and How to Add ThemDoes the App support IPv6?Why should I still need to re-enter the Wi-Fi password when I connect a new product?What to do if the App can't retrieve the Wi-Fi name during network configuration?Why should I manually enter the Wi-Fi name when adding a device?I want to configure a smart device in my office, but the company's intranet needs a username and password, what should I do?Can I add devices normally without opening the App location permission?How do I use the "Auto Scan"?Can I use Auto Scan to add a device if its indicator flashes slowly?What are the options for net pairing?What devices can the "auto-search" function support?Will the connection succeed after I accidentally exit the App or switch to another App during network configuration?
Bluetooth Provisioning Guide
Wi-Fi Device Network Provisioning
Zigbee Device Network Provisioning
Network Provisioning for Other Protocols/Methods
Device Connection Failure
Device Offline
App Use Issues
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Device Network Provisioning Guide
Frequently Asked Questions
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Help CenterDevice Networking IssuesDevice Network Provisioning GuideGeneral Q&A on Device Network Provisioning

Why should I still need to re-enter the Wi-Fi password when I connect a new product?

Learn about Wi-Fi password saving and location permission requirements for device pairing.

Dear user, if you want the App to be able to read the Wi-Fi SSID directly, you need to open the App's location permission. If the App do not have the location permission, you need to manually enter the Wi-Fi SSID when pairing device. If you want App to save your Wi-Fi password, you only need to successfully pair any device for once, then the App will automatically save the Wi-Fi password. If you fail to pair any device, the App will not save the Wi-Fi password.