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General Q&A on Device Network Provisioning
Why doesn't the "Device Network" module appear on some devices?How to Disconnect/Delete a Device for ReconnectionCan smart devices be controlled only through the LAN without using cloud services?Does the phone have to be controlled under the same network (Wi-Fi) as the device?Can the App supports add two devices which in two different networks?Can I control my smart devices through mini-programs?Can I use the App to manage a smart device that I bought from another platform?Can I use the device without the Internet?Can the same device connect to multiple networks?Supported Devices and How to Add ThemDoes the App support IPv6?Why should I still need to re-enter the Wi-Fi password when I connect a new product?What to do if the App can't retrieve the Wi-Fi name during network configuration?Why should I manually enter the Wi-Fi name when adding a device?I want to configure a smart device in my office, but the company's intranet needs a username and password, what should I do?Can I add devices normally without opening the App location permission?How do I use the "Auto Scan"?Can I use Auto Scan to add a device if its indicator flashes slowly?What are the options for net pairing?What devices can the "auto-search" function support?Will the connection succeed after I accidentally exit the App or switch to another App during network configuration?
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Help CenterDevice Networking IssuesDevice Network Provisioning GuideGeneral Q&A on Device Network Provisioning

How do I use the "Auto Scan"?

Learn how to use the Auto Scan feature to automatically discover and add smart devices to your app.

Steps

  1. Click the plus sign in the top right corner of the App's homepage, then select "Add Device" to enable this feature.

  2. Ensure the device is powered on, and reset it to pairing mode following the instructions in the product manual. Typically, devices that are not yet paired will automatically enter this state upon initial power-up.

  3. If automatic discovery is unsuccessful, you can manually add the device.

Here are some common methods for putting devices into pairing mode for reference. Please refer to the product manual for precise instructions.

Common Pairing Methods

Bluetooth Devices

Ensure the device is powered off for over 10 seconds, then power it back on. Press and hold the reset button on the device for about 5 seconds until the device indicator light starts flashing, indicating the device is in pairing mode.

Zigbee Devices

Ensure there is an available Zigbee gateway device in the home and it is online. Power off and then power on the device for over 10 seconds. Press and hold the reset button on the device for about 5 seconds until the device indicator light starts flashing, indicating the device is in pairing mode.

Wired Devices

Ensure the phone and device are on the same network. Power off the device for over 10 seconds, then power it back on. Press and hold the reset button on the device for 5 seconds until the indicator light stays on, indicating the device is in pairing mode.

Lighting Devices

Toggle the device power switch three to five times (on-off-on-off-on) until the light starts flashing, indicating the device is in pairing mode. Ensure there is a 2-4 second interval between each switch.

Talaan ng mga Nilalaman

Steps
Common Pairing Methods
Bluetooth Devices
Zigbee Devices
Wired Devices
Lighting Devices