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Device Network Provisioning Guide
General Q&A on Device Network Provisioning
Why doesn't the "Device Network" module appear on some devices?How to Disconnect/Delete a Device for ReconnectionCan smart devices be controlled only through the LAN without using cloud services?Does the phone have to be controlled under the same network (Wi-Fi) as the device?Can the App supports add two devices which in two different networks?Can I control my smart devices through mini-programs?Can I use the App to manage a smart device that I bought from another platform?Can I use the device without the Internet?Can the same device connect to multiple networks?Supported Devices and How to Add ThemDoes the App support IPv6?Why should I still need to re-enter the Wi-Fi password when I connect a new product?What to do if the App can't retrieve the Wi-Fi name during network configuration?Why should I manually enter the Wi-Fi name when adding a device?I want to configure a smart device in my office, but the company's intranet needs a username and password, what should I do?Can I add devices normally without opening the App location permission?How do I use the "Auto Scan"?Can I use Auto Scan to add a device if its indicator flashes slowly?What are the options for net pairing?What devices can the "auto-search" function support?Will the connection succeed after I accidentally exit the App or switch to another App during network configuration?
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Help CenterDevice Networking IssuesDevice Network Provisioning GuideGeneral Q&A on Device Network Provisioning

How to Disconnect/Delete a Device for Reconnection

Learn how to properly disconnect or delete a device when you need to reconnect it.

If you need to disconnect or delete a device from your network and reconnect it later, follow these steps:

Disconnection Steps

  1. Access Device Control Panel

    Tap the device in the device list to enter the device's control panel.

  2. Enter Device Editing Page

    Tap the button in the upper right corner to enter the device editing page.

  3. Remove Device

    Tap to remove the required device from the devices list.

    Note that the automation and tap-to-run scenes associated with this device will become invalid.

  4. Reset Network Pairing Module (Optional)

    You can also reset the status of the net-pairing module to remove the device from your device list.

  5. Reset Device to Pairing Mode

    After removing the device, you need to reset the device to pairing mode, and then re-configure the network.

    After the sub-remote learned under the universal remote control is removed, you must learn one by one in the universal remote control again.

Related Articles

  • Device Network Provisioning Guide
  • Device Connection Failure

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Disconnection Steps
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